Acting on feedback from a campaign is essential for effective direct marketing. Poor direct marketing only wastes resources on a low rate of return and annoys prospective customers. In fact, an overabundance of blanket marketing has resulted in laws that make all direct marketing more difficult. For example, laws require direct marketing communications to include an opt-out option, and entirely prohibit certain methods or times of contact. Besides such legal actions, private industry has also responded to customer annoyance with spam by providing e-mail filters that block such marketing. Therefore, wise direct marketers must be careful to avoid frustrating prospective customers, and work to target them with relevant and useful messages and promotions that will be received not as “spam,” but as good business information.
Imagine that the marketing team for a home security company is targeting homeowners in a specific neighborhood. That company can effectively use direct marketing to tell consumers about their security services. The team may choose to call homeowners, place signs in the neighborhood, put fliers on the doors of the houses in the select region, and hire a team of door-to-door salespeople to talk to homeowners directly. Using direct marketing can be a very successful technique when targeting consumers in a specific area with similar characteristics; in this case, homeowners in the same area.
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These rentals can be pricey, though. For consumer email lists, prices run about $100 to $150 CPM (that’s “cost per mille,” which is fancy-talk for “cost per thousand”). So, that’s 10 to 15 cents apiece for a one-time rental of the email address. And if you have very specific “selects,” then the price can go up quickly.
Regrettably, the world of email marketing lists can be a very confusing place. On the one side, you have the legitimate, super-pristine — but usually somewhat expensive — opt-in email list brokers. And the key word here is “legitimate,” for these brokers offer genuine opt-in email addresses.
Broadcast faxing, in which faxes are sent to multiple recipients, is now less common than in the past. This is partly due to laws in the United States and elsewhere which regulate its use for consumer marketing. In 2005, President Bush signed into law S.714, the Junk Fax Prevention Act of 2005 (JFPA), which allows marketers to send commercial faxes to those with whom they have an established business relationship (EBR), but imposes some new requirements. These requirements include providing an opt-out notice on the first page of faxes and establishing a system to accept opt-outs at any time of the day. Roughly 2% of direct marketers use fax, mostly for business-to-business marketing campaigns.
Direct marketing is a type of advertising campaign that seeks to elicit an action (such as an order, a visit to a store or website or a request for further information) from a selected group of consumers in response to communication from a marketer. The communication itself may be in any of a variety of formats, including postal mail, telemarketing, direct email marketing and point-of-sale interactions. Customer responses should be measurable: For example, the marketer should be able to determine whether or not a customer offered a discount for online shopping takes advantage of the offer.
Many companies use direct marketing, and a current example of its use, as part of a business model, is the way in which it is used by low-cost airlines. There is no intermediary or agent, customers book tickets directly with the airlines over The Internet. Airlines capture data that can be used for marketing research or a loyalty scheme. Information can be processed quickly, and then categorised into complex relational databases.
OptinMonster* is a powerful option here. I’ve mentioned it in the WordPress plugins above and that’s how OptinMonster started out. It’s now a fully fledged cloud app that supports both HTML and WordPress. It provides a great overview for all of your list building efforts and makes it easy to deploy split tests with a few clicks. Pricing starts at $19/month (or $9/month when paid annually).
One of the main challenges that comes with direct marketing is overcoming the image of junk or spam mail/email, which can result in ineffective and costly campaigns. In order to minimize frustration, companies can use opt-out lists or utilize a preference list that allows customers to have more control over what they receive in the mail. Another solution is creating a targeted campaign with an accurate database, which also helps reduce advertising budget waste.
In sum, choosing the best of all the above parameters may yield up to 58 times more response, as compared to choosing the worst of the above parameters. Addressing these helps assuage the concerns of the marketers.
LOW COST EMAIL LIST: If it’s too good to be true … then. If a list seller is willing to give you email addresses for less than 10 cents per email, then it’s highly recommended that you review rules 1 thru 9. If rules 1 to 9 receive a positive score, then you’ve hit the jackpot … congratulations … buy that email list!
You’ve heard how great companies like Buffer have benefited from guest posting (especially in the early days), but what many entrepreneurs and marketers don’t realize is readers are suffering from byline blindness—the result of an over- saturation of guest bloggers.
Additionally, direct marketing offers you a lot of control. Expanding on the above example, let’s say that before I emailed 1000 people, I instead emailed just a small sample size of 50 to 100 people and measured the response.
Platforms like BuddyPress for WordPress make it easy to set up a community and foster interaction between your brand and your customers. Include a sign-up form for your newsletter on every page of the community.
Lists can be obtained through public or commercial sources, and may represent all the people in a particular neighborhood, all the people who entered a contest drawing, all the people who opted in to a newsletter, a customer list from another business, etc. Such lists should not be used indiscriminately; instead, the data should be analyzed to create messages and offers that are likely to be relevant to these customers or prospects.
This more intimate medium of communication lends itself to more honest decisions; that’s an important reason why people will always be “warmer” to being sold on their interests via email, and just another reason why email will always beat social media marketing.
You are incredibly cool, if you have the subscribe option in your newsletter, but as I briefly mentioned earlier, you must answer their ‘why should I?’ question – or more commonly known as ‘What’s in it for me?’.
Twitter and Facebook widgets – these are an easy way to send people away from your site and email is far more effective at reaching people than social. I display basic follow buttons in my footer so I can keep the focus on email subscribers.
Daily deal sites can be useful for retail or local service businesses. Offer your discount (daily deal) through the site for a limited time and ask anyone who wants to grab the deal to provide their email address in exchange.
That’s the mindset many marketers find themselves in when they’re on the phone with a list-purchasing company: We need new people to email to feed our sales organization. Acting on that moment of desperation, however, can cause them more long-term (and short-term) harm than good.
When it comes to rented or purchased lists, you may come across vendors or marketers who say, “This email list is totally opt-in!” This means that the people on the list opted in to an email communication from someone at some point in time — like the list provider, for example. What it doesn’t mean, however, is that they opted in to receive email communications from your business. This is a critical distinction, and the next section of this post will go into more detail on why this type of “opt-in email list” (should be read with air quotes) is not a good idea for your email marketing program.
Really good article. When you start out it’s definitely tempting to buy an email list, but I’m glad that I didn’t do it with my business. I hate when I receive an unsolicited email from a company that I’m not familiar with. I imagine that most people probably feel the same way.
Hi Brian great post as usual. My main concern with the pop ups is the mobile perspective. I know when I am reading on my handheld and I click through to a website and there’s a pop up there I will leave. Its such a small space.
When you send out an invoice, include an option to sign up for email communications with you. Again, sweeten the deal by offering an incentive such as a discount or free shipping on the next order as a reward for providing email addresses.
The Help Scout newsletter embraces this practice with our minimal design and very obvious call to action. There’s only one big “ask” in our emails, and this design choice has played a big role in our high click-through rates.
In the world of email marketing, such free offers are called lead magnets. A lead magnet is an offer of information or material that is provided in exchange for an individual’s contact information. Lead magnets are created for the only purpose of converting website visitors into email leads.
Send useful information and tips. Your emails should contain something that the customer wants. It shouldn’t be just the information about your company or yourself. Focus on giving more than just what you sell. Specific content, messages, and other targeted information that interests your customers are good to include. It is a great way to make readers look forward to your emails as they will know that they are going to receive great information from you. Provide value in your emails and don’t try to profit in some way from everyone of them.
If you know your small business needs marketing, but don’t have the time or resources, look no further. The Duct Tape Marketing podcast covers everything from earning referrals to managing time and being more productive.
Certain things go better together. Wine and cheese. Beer and tacos. And you can definitely throw direct marketing and digital marketing into that mix. If your marketing campaign is stuck, consider adding some digital spice to the concoction. You can do this in a number of proven ways and through myriad channels: social media, email and even offline campaigns with digital components, such as PURLs and video cards.
Español: hacer una lista de correos en Gmail, Italiano: Creare una Mailing List in Gmail, Русский: сделать список рассылки в Gmail, Português: Criar uma Lista no Gmail, Deutsch: Eine Verteilerliste in Gmail erstellen, Français: créer une liste d’envoi dans Gmail, Bahasa Indonesia: Membuat Milis di Gmail, ไทย: สร้าง Mailing List ใน Gmail, 中文: 在Gmail中创建邮件列表, 日本語: Gmailのメーリングリストをつくる, 한국어: 지메일(Gmail) 메일링 리스트 만들기, Tiếng Việt: Tạo một danh sách thư tín trong Gmail, العربية: إنشاء قائمة مراسلة بريدية في إيميل الجيميل, Nederlands: Een mailinglijst maken in Gmail, हिन्दी: जीमेल पर मेलिंग लिस्ट (Mailing List) तैयार करें
They say that hindsight is 20/20, but I gladly would have paid the $5 I saved on my total purchase to NOT receive those emails over the years. Because with every one I got – and promptly deleted – you better believe that I was cursing their company name. It did nothing but hurt their company’s reputation and leave a bad taste in my mouth.
Some really fantastic marketing strategies here. Pop-ups do come across as very annoying and rude but it’s true that they do work really, really well. Perhaps surprisingly email converts better than any other channel such as facebook or twitter and pop-ups have been proven to collect the most email address of visitors.
Bottom-line, quality “opt-in” email addresses … with strong guarantees … cost a lot of money, usually 20+ cents per name. Very expensive but if you’ve a strong offer and a well priced product, then a quality email list will generate a positive ROI.
The term advertising, or direct mail, is used to refer to communications sent to potential customers or donors via the postal service and other delivery services. Direct mail is sent to customers based on criteria such as age, income, location, profession, buying pattern, etc. Direct mail includes advertising circulars, catalogs, free-trial CDs, pre-approved credit card applications, and other unsolicited merchandising invitations delivered by mail to homes and businesses. Bulk mailings are a particularly popular method of promotion for businesses operating in the financial services, home computer, and travel and tourism industries.
Did you know…54% of B2B marketers and 50% of B2C marketers cited “producing engaging content” as a top challenge. – Content Marketing Institute/MarketingProfs Using the word “Video” in an email subject line boosts open rates by 19%, click-through rates by 65%, and reduces unsubscribes by 26%. – Sy…
Email service providers like MailChimp and ConstantContact are popular choices among marketers since they provide all basic features for subscription and marketing. Email service providers suit well for small email lists, but when the list is growing they become rather expensive.
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I’m not saying you should put up something crazy like a $6,000 value prize. Think about the products in your niche that people desperately want to get their hands on and look at putting some budget aside.