Then, for example, special offers or new flights destinations can be communicated directly to customers using e-mail campaigns. Data is not only collected on markets and segments, but also on individuals and their individual buyer behaviour. Companies such as Amazon are wholesalers of books (i.e. they do not write or publish them) – so they use Customer Relationship Management and marketing communications targeted directly at individual customers – which is another, slightly different example of direct marketing.
Email is the most professional way to contact someone. If you’re a professional who’s looking to share an idea with another professional, you’re more likely to get a serious conversation going via email. People do business via email–not through private chats on Facebook or Twitter.
So, the next time a vendor offers you 10 million emails for $500, think very hard about whether you’re really willing to flush five hundred bucks down the toilet. Because that is precisely what you’ll be doing…

Your most responsive subscribers are arguably your biggest fans. They are more likely than the average subscriber to want more email from you, and they’ve proven that they tend to act on those emails.
While she noted an increased interaction from customers with the 24-jam display, only around 3 percent of customers actually BOUGHT the jam, whereas more than 30 percent purchased from the 6-jam display!
Retailers, credit card companies, media companies, technology companies, non-profit organizations—nearly every business uses some amount of direct marketing. The Direct Marketing Association (DMA) reported in 2010 that more than half of all advertising expenditures went toward direct advertising.
From a legal standpoint, it’s very risky. From an ethical standpoint, it’s shady and pretty much guarantees that you’re doing to have a high rate of unsubscribes and spam complaints (which are much worse) since the subscribers do not have a prior relationship with your organization.
The email address or “mechanism” must remain functional for 30 days after it is transmitted, and if an unsubscribe request is sent, the advertiser is required to honor the request within 10 business days.”
In 1872, Ward produced the first mail-order catalog for his Montgomery Ward mail order business. By buying goods and then reselling them directly to customers, Ward was consequently removing the middlemen at the general store and, to the benefit of the customer, drastically lowering the prices.[4] The Direct Mail Advertising Association, predecessor of the present-day Direct Marketing Association, was first established in 1917.[5] Third class bulk mail postage rates were established in 1928.[6]
Yes and no. At several of the conferences I have attended, experts say that the tipping point for a truly successful ezine is 1,000 subscribers. But I am here to tell you that HUGE results can come from small lists, as long as your readers are engaged and you are actively working to build long-lasting relationships.
To address the concerns of unwanted emails or spam, in 2003, The US Congress enacted the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act to curb unwanted email messages. Can-Spam gives recipients the ability to stop unwanted emails, and set out tough penalties for violations.[10] Additionally, ISPs and email service providers have developed increasingly effective Email Filtering programs. These filters can interfere with the delivery of email marketing campaigns, even if the person has subscribed to receive them,[11] as legitimate email marketing can possess the same hallmarks as spam. There are a range of email service providers that provide services for legitimate opt-in emailers to avoid being classified as spam.
Adding fuel to the fire is the fact that there were MANY email addresses in the list that started with admin@, advertise@, customerservice@, and webmaster@. These “role-based” email addresses may be valid, but they are certainly not opted in. In fact, there were 284 email addresses that started with “info@,” which is a clear giveaway that this is not an opt-in list.
Email service providers like MailChimp and ConstantContact are popular choices among marketers since they provide all basic features for subscription and marketing. Email service providers suit well for small email lists, but when the list is growing they become rather expensive.
If someone actually had a good email list, they’d keep it to themselves because they don’t want to see the value of those email addresses diminished by letting other people get their hands on it. Think about it — would you sell or share the email addresses of those who have voluntarily opted in to receive email from you? I didn’t think so.
For sure, it doesn’t work having a CTA saying ‘Do as thousands. Sign up for our newsletter.’ That will lead the potential subscriber to think ‘am I just another subscriber?’ and will give the impression that the newsletter is just like all the others, left unopened and eventually deleted.
Fortunately, there are options for popups, as the strategy covers a wide variety of different implementations. I’m throwing all these under the umbrella of “popup.” Let me know in the comments if I’ve missed any favorites you’ve used or seen.
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Now that you’ve seen the many different ways to grow an email list, I’d love to show you how some of the top sites implement these ideas. Here is what I found when browsing around some of my favorite sources of email inspiration.
First proposed and popularized by Derek Halpern of Social Triggers, a feature box is a large, well, box that sits above your company blog’s content, presenting a snapshot of what the blog is about and why people will benefit if they subscribe via email. To see an example in action, check our personal example on the Help Scout blog:
While many marketers recognize the financial benefits of increasing targeted awareness, some direct marketing efforts using particular media have been criticized for generating poor quality leads, either due to poor message strategy or because of poorly compiled demographic databases. This poses a problem for marketers and consumers alike, as advertisers do not wish to waste money on communicating with consumers not interested in their products.
– Find the best time and day of the week to send the campaign. Some marketers find that afternoons are more convenient, simply because people used to have less mail to deal with. Depending on your market niche and your subscribers, this may vary.
In October 2013, the Federal Telephone Consumers Protection Act made it illegal to contact an individual via cell phone without prior express written consent for all telephone calls using an automatic telephone dialing system or a prerecorded voice to deliver a telemarketing message to wireless numbers and residential lines. An existing business relationship does not provide an exception to this requirement.
This discussion is intended to be informational and not legal advice. Every situation is different and anyone with serious questions about their compliance responsibilities should consult with his, her, or its attorney regarding such questions.
Instead of helping people confirm their email, how about removing the co formation completely. Sure, you will get some bad emails, but over time you will get more real subscribers than you would using a confirm email. (Stole this trick from Neil Patel)
One common method is something you’ve likely come across. Think about those flashing banner ads you see across the web. They say things like “Congratulations, you’ve won a free iPad”. Or “You’re our 1 millionth visitor, click to claim your prize!”
©2001-2018 All Rights Reserved. MailChimp® is a registered trademark of The Rocket Science Group. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Mac App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. Privacy and Terms
IF there’s a guarantee, be sure to have the email list supplier clarify. Does the undeliverable guarantee mean they will simply send you more bad email addresses to compensate for the undeliverables … or does the guarantee include a “money” refund? IF you find a “money” refund guarantee, then let me say congratulations because I’ve never seen one … not a single one … of the low cost email list sellers provide a “money back” guarantee. It’s always … we’ll send you more bad email addresses.
With contact groups, you can easily organize your contacts making it easier to email a specific set of people. For example, if you created a contact group called “Soccer club,” you could just send a message to that group, rather than sending out an email to 50 different people. Never leave somebody off an email again. To create a contact group: Click Gmail at the top-left corner of your Gmail page, then choose Contacts. Select contacts that you want to add to a group, click the Groups button, then create new. Enter the name of the group. Click OK.