Overall responsibility for all aspects of direct marketing activities, whatever their kind or content, rests with the marketer. However, responsibility also applies to other participants in direct marketing activities and that needs to be taken into account. As well as marketers, these may include: operators, telemarketers or data controllers, or their subcontractors, who contribute to the activity or communication; publishers, media-owners or contractors who publish, transmit or distribute the offer or any other communication.
For years (I’m not exaggerating), I was spammed by this renowned company with no unsubscribe option. I replied to the emails asking to be removed. I even went so far as to email their corporate headquarters, only to continue to get their messages in my inbox.
The identity of the marketer and/or operator and details of where and how they may be contacted should be given in the offer, so as to enable the consumer to communicate directly and effectively with them. This information should be available as a permanent reference which the consumer can keep, i.e. via a separate document offline, an online document, email or SMS; it should not, for example, appear only on an order form which the consumer is required to return. At the time of delivery of the product, the marketer’s full name, address and telephone number should be supplied to the consumer.
In direct response radio, ads contain a call to action with a specific tracking mechanism. Often, this tracking mechanism is a “call now” prompt with a toll-free phone number or a unique Web URL. Results of the ad can be tracked in terms of calls, orders, customers, leads, sales, revenue, and profits that result from the airing of those ads.
The prevalence of direct marketing and the unwelcome nature of some communications has led to regulations and laws such as the CAN-SPAM Act, requiring that consumers in the United States be allowed to opt out.
Everyone hates to see the dreaded bounceback alert in their inbox. If you have snail-mail information to match an email address, send a postcard asking the contact to provide you with an updated email address so you can stay in touch. Consider rewarding them with a discount or freebie for taking the time to respond.
One of the driving forces behind every successful business is building a targeted and responsive list. We make it easy for you to build your list by mailing up to 20,000 members in as little as every 2 days.
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In other words, don’t send emails that look/sound like spam, and you should be able to steer clear of all spam filters. Most importantly, always set up a double opt-in email list to protect yourself and your subscribers.
Thrive Architect* – This is a WordPress plugin that allows you to create custom page/post layouts. It comes with plenty of landing pages templates and integrates with most popular email providers. Price starts at $67 for lifetime updates and 12 months support.
Good information on this article. I am struggling with this myself. My company doesn’t want to risk its reputation, and there is too much conflicting information out there. I like Simon’s idea of comparing the list to social media – you can find just about everyone on there.
Not only have you not got accurate, up to date email lists and a strategy to reach out to them, you’ve got yourself a predictable outbound lead generation process. This strategy takes no time at all to set up and allows for truly scalable growth. Goodbye list buying.
Segmentation is what makes customers feel like you care about them—not about their money (which in turn makes them like you and want to spend their money with you!). In fact, according to MarketingSherpa, click-through rates on segmented emails can be as much as double the rate for unsegmented emails.
There are many routes to direct marketing success. One proven way is by using premium or promotional items. Unlike standard items, which can have a short shelf life, recipients tend to keep promotional items. This gives your marketing campaigns a longer shelf life!
Do you have an app for that? I know Buffer is a popular one, but i’m looking for something that you can create a reservoir of evergreen content and the app will just pull from that on a regular basis, forever.
Exclusive Bonus: Without these elements, your email marketing will not work. You will forever deal with being blacklisted, unsubscribed, opted out, and banished to the spam folder. These elements must be carefully considered, planned, and executed. With them, your email marketing will not only work, it will have superpowers. Download ‘Email Marketing Secret №1’ PDF ebook that will teach you how to make your email marketing profitable with live examples.
When creating your email marketing campaign, be sure the header information including the originating domain name and email address are accurate. These are your “To” and “From” fields. This is required, so there’s no sense in falsifying the information.
– Have a goal. Think about what you want to achieve with the email and clearly tell it. Do you want them to read your new post? Download the update? Answer your quick survey? Watch a training video? Try to stick to one call-to-action per email. The research shows that multiple calls to actions within one message don’t perform well.
Direct marketing removes the “middle man” from the promotion process, as a company provides a message directly to a potential customer. Companies with smaller advertising budgets typically use this type of marketing since they cannot afford to pay for advertisements on television and often do not have the brand recognition of larger firms.
How do you like it when you get an email in your inbox from a company you’ve never heard of? I bet that’s not the kind of company you want to work for or marketer you want to be. If someone didn’t ask to hear from you yet, it doesn’t mean they won’t want to hear from you later. It’s your job to prove to them — through helpful content and valuable offers — that they should stay up to date with your company via email. If you force your email content on anyone too early, even if you know in the depths of your soul that they’re a great fit for your products or services, you risk preemptively losing their trust and their future business.
That’s not to say that I endorse this as a business practice. I don’t. BUT, it does show that relevance may trump permission when it comes to email marketing. And it’s pretty darn hard to buy a list outright and be anything close to relevant to all of the recipients.
Your email list is your best friend when you work with email marketing. The ideal email list contains plenty of relevant subscribers, who have all willingly given you their email address because you have promised them valuable content in return.
3. The information captured provides all the legal governance – i.e. they are opting in to direct communications channels – you offer this as part of the terms and conditions of sign up / contest entry
Our objective is to provide reliable contact information of targeted audience so that your marketing messages reach out to them at the right time. You can also grow your customer base using our email lists.
Fortunately, any email marketing service worth its salt has these split-testing features at your disposal. This chapter will show how you can get started with split-testing your emails for higher conversions.
You probably feel like an expert within your area – and so you should! But why not share your knowledge with as many people as possible? And how about you collect emails while doing it? The answer: Email courses!
If you’re new to list building and email marketing, look around and see which services will allow you to do these important activities: segmenting subscribers, tracking email marketing metrics, broadcasting emails, customizing email messages, and building automated funnels.
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So if a request is received, the advertiser is required to honor it within 10 business days. Period. However, even though you get a 10-way window of time, you really need to have a system that automatically and instantly processes the unsubscribe request. With all the email marketing software options we have today, there is no excuse to not have an instant, automated unsubscribe mechanism.

Excellent post as always Brian. You mentioned a downloadable eBook, How to Get 25,000 Visitors Per Month after subscribing. I may have lost that email. Would it be possible for you to post the download link here please? I’d love to have a read of that e-book. Thanks in advance.
Brian , your every post is like a book, I always read your post and try to find a few questions to ask .. but to be honest your posts are that comprehensive that, I don’t find a question to ask because you left nothing unexplained ! I wonder how long you take to prepare a post like this, I probably would take a whole year ! 🙂 Good luck Brian. you are a magician of IM strategies.